Troubleshooting slow connection time
If you see that opening a connection to SFTP To Go takes a long time, or get connection timeouts in your client, follow these steps to troubleshoot.
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How-to handle FileZilla connection timeout to SFTP To Go
If you use FileZilla to connect to SFTP To Go and keep getting error messages such as Connection timed out after 20 seconds of inactivity, follow these steps to remediate the issue.